By way of a reminder, I have included a photocopy of the contract which stipulates that I must give thirty days notice before moving. As the founder of ServiceMaster by Zaba in Chicago, Illinois, Diana is IICRC certified in both fire and water damage restoration. Your homeowners insurance covers most types of water damage. 284 0 obj <>stream This type of protection isn’t usually a part of basic condo insurance. Include any actions you intend to take. If the neighbor can’t stop the leak, alert building maintenance right away. How to Deal With Water Runoff From a Neighbor’s Property, Burst Pipe in the Basement? I understand that it can be difficult to keep an animal confined, but it is also difficult for the neighbors to cope with shredded newspapers and messes on their lawns. Stay in close touch with your insurance agent too. %%EOF Diana enjoys sharing her knowledge and making a positive difference in the community. I don't know whether you know this, but your boys have been shooting the birds in my trees. 264 0 obj <>/Encrypt 244 0 R/Filter/FlateDecode/ID[<94792BBAFA2FA745B09752752C7C7650><9023059BD687854FACF6F9C029C2874E>]/Index[243 42]/Info 242 0 R/Length 106/Prev 481039/Root 245 0 R/Size 285/Type/XRef/W[1 3 1]>>stream I have not received the services promised when I rented my apartment. Explain the extent of water damage in your condominium and the need to make repairs as quickly as possible. Thank you for your help. You’re not responsible for the water damage in your condo, but how much liability falls on the neighbor upstairs? Forward one to your insurance agent so that he or she can determine its coverage and any HOA liability. Take care of DIY water damage cleanup as soon as possible. I am writing to remind you of the leak in our roof that needs to be repaired. Always consult an attorney first. Be direct, but respectful. Dear [Landlord Name] , This letter is to draw your attention to the continuous water leakage in apartment [403]. 243 0 obj <> endobj Contractor License: TGC034901, © 2019 ServiceMaster Residential/Commercial Services LP. I do not wish to take any official action in this matter. If nothing else, perhaps a sheet of plastic could be put over the roof until permanent repairs can be made. These are examples of common elements. Fortunately, we were able to contain most of the water in pans and buckets, so the floor was not damaged. How to Write the Perfect Complaint Letter, Appeal to higher authorities when complaint letters don't work, Complain about a faulty delivery or a shipping error, Complain about poor facilities or equipment, Complain about an unfair insurance payment or settlement, Complain about overdue work or poor workmanship, Complain about poor service or a faulty product, Complain about a radio or television broadcast, Complain about an employee who has given poor or offensive service, Write a complaint letter to a subordinate. You might be cooking in the kitchen when you notice something very wrong. Website designed & developed by Bright Valley Marketing. If a leak in the unit upstairs affects your condo, that individual is expected to cover the damages through homeowners insurance. Don’t assume the owners of the upstairs condo or your HOA will reimburse you for water damages. You have to start cleanup and find a way to stop water from leaking into your unit. The Illinois Condominium Property Act spells out specifics that apply to HOAs and condo owners. Your best course of action is to let your insurance company handle anything beyond adjusting and settling your claim. Keep the lines of communication open between on-site management, your HOA and the neighbor upstairs. Call your insurance agent, and start the claims process. Make sure they understand the potential damage and how it can affect other units. Review the information with your agent. The HOA’s responsibility for water damage usually stops at the interior walls of a condo. In most cases, accidental water damage from the unit above yours is covered by your homeowners insurance on your condo and belongings. Her years of experience include working in the field alongside her team helping home and business owners deal with the aftermath of water, fire and mold damage. State the relevant facts concerning the problem. I would appreciate it if you would confront these tenants with their violation of the no pets rule. 3. Enclosed you will find a receipt for the repairs I had done when your office failed to take care of the problem. This allows you to identify and fill in any gaps between HOA coverage and your homeowners policy. Tell how you feel the situation should be corrected. Call us now for help with condo water damage in Chicago or the suburbs: 773-647-1985. From: [Your Name, & Address here] To: [Recipient Name & address here] [Date here] Dear [name], I wrote to you on [date] regarding the repair of the property for the damages ca… Include any receipts, invoices, canceled checks, copies of contracts, or other proof that will support your complaint. Read on to find out exactly what you need to do to tackle this mess. I have anxiously waited for your response and intend to contact the city authorities unless I hear from you by Friday. I appreciate your doing this for me. You may want to add specific sewage backup coverage to your policy. Complete condo cleaning and water remediation are key to a quick recovery. I have left the dead birds on my lawn, so you can see the proof. The upstairs neighbor might not know there’s a problem, so reach out. Pools of water on floors create electrocution hazards. If it resulted from shoddy building maintenance or neglected repairs, the HOA may be liable. Our Skokie, IL office is located southeast of the Illinois Holocaust Museum and west of Northwestern University. have included a photocopy of the contract. It depends on the source of the water damage. Here’s What to Do Right Now, southeast of the Illinois Holocaust Museum. If it’s possible to prove the damage was preventable, your insurance company may pursue further action with the neighbor’s insurance carrier. We handle residential water damage in condos and high-rises all across Chicago, Illinois and the suburbs, so we can help. h�bbd```b``����A$�FɴD�N˖�H�i ��;�� Privacy Policy | Terms of Use. If the damages were caused by leaks or flooding from the unit above you, you shouldn’t be held liable. I am concerned about the way your dog runs loose in the neighborhood. Our Chicago, IL office is located in Logan Square, just west of Wrigley Field and nearby Humboldt Park. The letter is “a courtesy in advance so people can prepare accordingly with longer elevator wait times, noise that will impact children and naps, or services being turned on or off—for example water, heat, etc.,” says Jory Schwartz, an interior designer at shprojects, a Manhattan design firm. Your HOA carries its own insurance covering water damages that originate from the building’s common elements. In the case that a neighbor has a leak that has damaged your property, the neighbor's insurance will typically be involved but it may still fall on your insurance to repair or replace any items damaged in your unit. I am extremely concerned about the gas leak in my oven that I informed you about last week.

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