This is a free , grant-funded certificate program for emergency responders to include law enforcement, fire, EMS, communications/dispatch, and corrections. This course will help responders recognize a mental health incident, de-escalate situations, and make appropriate referrals to help ensure safety of responders as well as the individual in crisis. This course highlights common mental health conditions and their signs, best practices for interventions and processes to serve people affected by these conditions with respect and dignity.