Service Dogs on Scene: EMS Protocols, Safety, and Support

Center Conway
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Course Schedule

September 13, 2025 @ 1:00 PM - 3:00 PM

Location

Assistance Canine Training Services (ACTS) Training Center
Center Conway, NH

Registration

CLOSED

Course Description

This two-hour training provides EMS providers with a comprehensive overview of protocols and best practices when responding to emergencies involving individuals partnered with service dogs.
The first hour will focus on foundational knowledge, including:
• Americans with Disabilities Act (ADA) regulations
• The legal rights of service dog handlers
• Identifying and understanding the types and roles of service dogs
• Safe, appropriate interaction with working dogs in the field
The second hour will include hands-on, scenario-based training with an ambulance on-site. Participants will practice real-world response strategies, including how to manage service dogs during transport, how to communicate effectively with handlers, and what to do if a service dog is injured or separated from its partner.
By the end of the session, EMS professionals will be better prepared to respond safely, respectfully, and effectively when a service dog team is involved.

Learning Objectives:
By the end of this training, participants will be able to:
1. Define what constitutes a service dog under the ADA and distinguish them from emotional support animals or pets.
2. Identify the different types of service dogs and the tasks they perform.
3. Understand the legal rights and responsibilities of service dog handlers and EMS personnel.
4. Demonstrate appropriate on-scene protocols for interacting with service dog teams.
5. Respond to emergency scenarios involving service dogs using safe and respectful practices.
6. Apply communication strategies and procedures during ambulance transport involving service dog teams.
7. Problem-solve scenarios in which a service dog is injured, becomes separated, or poses challenges in an emergency setting.

Course Reference Number

CREF: 2325CON10831

Cost

This course is Free.

Maximum Class Size

30

Registration

CLOSED

We’re sorry, registration for this course has closed.

Location

Assistance Canine Training Services (ACTS) Training Center

Address:

2928 East Conway Road
Center Conway, NH United States