John Stevens

The Fire Discipline Team within the First Responder Network Authority has developed a training program for fire service professionals to better understand the development, features and use of broadband networks to enhance fire service communications. This program is developed with eight modules ranging from the use of broadband within the fire station, interaction between broadband networks (LTE) and land mobile radio (LMR) networks, security of broadband networks, to advanced discussions on how broadband networks operate. The entire eight modules have been developed in the train-the-trainer format and are intended to be handed off to various training agencies within the fire service. The program includes PowerPoint slide decks, student guide and instructor’s guide for each module. Each module can be delivered independently; it is anticipated that all eight modules will be delivered in approximately eight hours. · Module 0: Discuss the course scope, objectives, instructors, students, and administrative considerations. · Module 1: Discuss history of public safety communications and FirstNet. · Module 2: Discuss emergency communications history, public safety answering points, computer aided dispatch systems, 9-1-1 call processing, paging and notification systems, and how FirstNet fits into the public safety communications continuum. · Module 3: Understand how to determine performance of the NPSBN and other wireless broadband networks to make informed decisions for their agency and identify advantages of the NPSBN in providing enhanced communications and situational awareness information for public safety agencies. · Module 4: Discuss LTE terms, priority, preemption, and quality of service (QoS) functions, cellular backhaul, NPSBN architecture, and basic features of 5G and benefits over LTE. · Module 5: Discuss FirstNet deployable solutions, how to request support for planned events and unplanned incidents, Cell Booster Pro, high power user equipment, and FirstNet Central. · Module 6: Understand broadband use at fire stations, voice over Internet protocol, and futuristic uses of broadband in the fire service. · Module 7: Discuss device administration terminology, mobile device management functions, and “bring your own device.” · Module 8: Discuss the course objectives. Who should attend this program? · Line firefighters who seek to understand how broadband networks can enhance field communications in fire, EMS and HazMat operations. · Company Officers who manage on-scene communications and would like to become familiar with the advantages and workings of broadband technology. · Chief Officer who are expected to make critical decisions of which communications strategies would best be deployed to improve and enhance emergency service communications. · IT Professionals who are charged with the development, implementation and maintenance of public safety communications systems. This class is a BETA Test for this training program. Although much time and effort has been placed into the program by individuals with substantial experience in both technology and public safety, the FirstNet Authority is seeking to validate this education to insure we provide the best possible level of education for the fire service. Accordingly, we hope you can help us perfect this important course offering for the fire service