DEPARTMENT:  Concord Fire Department TYPICAL WORK SHIFT/SCHEDULE:   24 Hour Rotating Shifts STARTING  SALARY:   $21.76 with comprehensive benefits package. Open until filled.  Ongoing review of qualified candidates. SPECIAL INSTRUCTIONS: A City Application is required.  Applications may be completed online at www.concordnh.gov.  For more information on applications, please call the Human Resources Department at (603) 225-8535 (voice) or TTY at 800-735-2964 or 7-1-1.  No e-mails or faxes will be accepted. A thorough background check will be completed prior to hiring.  For more information contact Fire administration at (603) 225-8650. __________________________________________________________________________ Job Summary: Receives and dispatches emergency and routine calls for the City Fire Department in order to protect life and property of the citizens of the City of Concord and Capital Area Fire Mutual Aid communities. Answers calls in a timely, professional, and appropriate manner. Provides calm, efficient and courteous processing of requests for assistance or information received through multiple communications media.  Analyzes reports of incidents or requests for assistance; determines and dispatches the appropriate resources to effectively deal with the incident; handles multiple, simultaneous incidents which may vary in nature and severity; establishes order and control of the various communication systems; confirms locations of incidents and amends incorrect information as necessary; verifies whether request for assistance is from incident location or is reported from a remote location.